Shipping & Returns

Van Dyks Free Delivery Zone - Waikato & Bay of Plenty

Free Delivery Zones - Waikato & Bay of Plenty

We offer free shipping within the Waikato & Bay of Plenty regions, including Taupo and Coromandel for all eligible orders. We aim to deliver within 7 -14 working days if your item is in stock. 


We have showrooms across 8 cities and towns across the Waikato & Bay of Plenty Region:

Van Dyks Living, Van Dyks 100% Appliances, Van Dyks BedsRus, Van Dyks Bikes and Van Dyks Flooring Xtra in Hamilton Central, Hamilton Te Rapa, Cambridge, Tauranga, Mount Maunganui, Rotorua, Tauriko or Taupo.


Shipping excluded items:

Bikes are only shipped within our delivery zone.

We supply all of our bikes fully assembled and we run a comprehensive quality check on them before you purchase, we can only offer delivery though the Waikato and BOP – however if you are out of this area feel free to call Van Dyks Bikes store and we can discuss your needs +64 7 883 7309


Click and Collect

Whether you have shopped from the comfort of your home, or visited one of our our showrooms, you can collect your items from any one of our stores located in Hamilton, Te Rapa, Tauranga, Mount Maunganui, Rotorua, Taupo, Tauriko or our dispatch warehouse in Putaruru.


For online orders:

  1. Choose your products, add them to your cart and proceed to check out adding your details.
  2. Select the Pick-Up Option in the Shipping method (it will say it will be from Putaruru)
  3. In the Order Comments tell us which store you want to pick up from
  4. You will receive an email confirmation when your order is ready for pickup.

For Putaruru Collection:

Click and Collect is available from 1-7 Main Street, Putāruru 3411


For Hamilton, Te Rapa, Cambridge, Tauranga, Mount Maunganui, Rotorua, Tauriko or Taupo Collection:

We aim to have items to be ready for pickup within 7 business days.

* Please note that collection timeframes may vary depending on product availability and the pickup location.



Returns Policy


We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully.

If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.